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Trust is the cornerstone of any successful partnership, which is why we provide every customer a reliable and secure SaaS offering. And since we believe trust also requires transparency, this page gives you an overview of how we protect your data and ensure compliance and system availability.
Your organization relies on access the availability of our software which thrives us to do everything in our power to ensure all systems are up and running at all times
We are compliant with GDPR and have several measures in place to ensure security.
We believe in transparency and therefore want to make it easy for you to find all relevant security and trust resources in one place.
You rely on us delivering the best and most reliable SaaS, which is why we build on modern technologies, best-in-class processes and transparency to ensure the availability of our solution
An important part of ensuring availability is building a reliable foundation. For this reason, we decided to implement our software on the basis of a Microservices Architecture. Also, we make use of state-of-the-art technologies such as HighCharts and we aim to have a reasonable and maintainable tech stack, which can be viewed e.g. on stackshare.io.
Our software is divided into multiple component services (Microservices) to quickly and accurately repair or update bits and parts of the product without compromising the integrity of the application.
With our state-of-the-art ReactJs based UI (leveraging ReactJS maintaned by Facebook), we provide an excellent way to request exactly what you need, improving response times.
We’re built ourselves on a modern technology stack and are happy to share it. Learn more on https://stackshare.io/DecisionFocus/my-stack
We use different systems and mechanisms to monitor the performance as well as the availability and response-times of our solution. In case of incidents, we have a dedicated on-call-engineer who is available 24/7 to solve the incident.
We make the availability and response-times of our software available to our customers upon request, these are measured continously with pingdom.com.
Using solutions like Pingdom and New Relic, we constantly monitor Decision Focus performance to stay aware of issues.
Our on-call service with IBM Cloud is always available to fix critical issues to ensure a speedy resolution.
Decision Focus is built for scale. We allow customers to manage users directly from a single, central directory using either the native indentity management setup, LinkedIn or any 3rd party SSO Identity Provider.
Decision Focus comes with a built-in Identity Management and a comprehensive roles and rights model to ensure compliance.
Have a 3rd party SSO Identity Provider in place? Not a problem—Decision Focus can easily integrate with all SAML 2.0 compliant providers.
Built from the ground up on IBM Cloud, secures worldwide delivery and guarantees world-class availability.
Data security is our top priority. For this reason, we have introduced several processes and regulations to ensure the security of your data and enable better compliance.
Contact us to review our Information Security Policy.
We ensure data protection and are committed to keeping customer information safe and secure. IBM data centers are ISO 27001 and SOC2 certified. Decision Focus has robust password policies in place and ensure data encryption. And by following the Principle of Least Privilege (PoLP) we ensure only necessary privileges are given.
The Decision Focus hosting setup at IBM is ISO 27001 certified for Information Security Management System.
Data is encrypted in transit using TLS1.2 protocol with a strong ECDHE-RSA suite.
Data is also encrypted at rest.
To ensure data security on an employee level, passwords are hashed using a strong bcrypt algorithm. Strong password configurations are enforced in line with global best practices.
We follow the Principle of Least Privilege (PoLP) and employees are given only privileges that are necessary for performing their duties.
SECURITY & COMPLIANCE
We believe that security must be part of the foundation, so we rely on secure hosting partners and regular penetration testing. In addition, on every customer setup, we have a dedicated security page, delevering daily basis of vulnerability scans.
We deliver our entire solution on DevOps tooling and principles. This enables us to rectify any important security issues swiftly, across all customers, all geographies and with no customer intervention.
Penetration tests are performed on Decision Focus by external experts and cover all vulnerability aspects of the application. Decision Focus is using the world’s largest software registry to scan for known vulnerabilities.
Daily reports with NPM self-audits. Any customer can look up the daily vulnerability scan report. Automated assessment of package dependencies for security vulnerabilities.